Shipping parcels with tracking ranges from $17-$21 CAD depending on on where you are, both CanadaPost and UPS will be increasing prices and implementing surge pricing during the holidays 🙁
Deskhero would like to help loyal customers with these ever increasing shipping prices by creating our own PRIME Membership program!
1. Free Shipping On Everything!
- No Order Minimum!
- Enjoy Free Standard Shipping on all* your orders! Want to get a deskmat? A mouse? Maybe just an Artisan Key? No problem – order and have it shipped to your door for free!
- Available throughout Canada and the United States!
*Some exceptions may apply where Full Shipping Coverage and Signature Required is mandatory.
Free shipping work automatically. Just proceed through the checkout and the prices will be reflected on your cart and checkout screen
2. Get Early Access to our newest products.
- The Early Access window will be a 24 to 48 hours before the general public will have a chance to buy them.
- Any highly sought after Extras will all be available under the Early Access Program first.
- Check out our VIP Room for available products.
3. Get Entered to Win Monthly Giveaways
- We will be doing a Giveaway of popular products every month and only PRIME Members will be eligible to join!
- Check out our VIP Room for giveaway options.
4. Special Discord Roles
- Prime and Prime Plus members will receive the PRIME VIP designation. Prime Ultra Members will enjoy the highest rank on our discord server (outside of Owner and Mods of course) – ULTRA VIP. Just email us with your Discord ID and we will reach out to you and set you up right away!
Memberships are subscription based and require recurring payment. Deskhero reserves the right to immediately cancel a membership, at any time without prior notice as a result of any misuse of said membership. Member perks and discounts are intended for the Member only, not to be shared with others. *Deskhero gift cards cannot be used as a form of payment for memberships. Orders made by the same customer to the same shipping address may be combined in the same shipment as we see fit. Any membership cancelations must be made through your Membership Portal (not just through your Deskhero Account). Partial refunds will not be provided.
Cancellation: Any membership cancellations must be made through your Membership Portal (not just through your Deskhero Account). Cancelling through your Deskhero account will not be recognized/applied and recurring membership costs will continue. All monthly memberships require a minimum of 30 days prior to the next billing date to assure cancellation of automatic payments. Cancellation requests submitted within the 30 day billing cycle will result in a final payment drawn from your account on your established auto draft date. No partial refunds will be made and no refunds will be issued retroactively for any cancellation requests. There will be no refund issued once a payment has been charged to your credit card. If you choose to cancel your membership at any time and return at a later date you will be subject to any rate increases at the time of enrollment.
| Plans | Monthly ($13.99/mo), Annual ($11.99/mo) |
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Prompt Delivery and professional packaging
Because of our long-standing relationship with UPS FedEx DHL as well as other major global carriers, we can provide various shipping options. Our warehouse staff will package every item to our exacting specifications. Before shipment, all items will be thoroughly examined and secured. Every day we ship thousands of packages to customers from all over the world. Our commitment to become the biggest online retailer around the globe is evident by this. Both Europe and the USA have warehouses and distribution centers.
Note: Orders with more than one item will be assigned a distinct processing period for each item.
We will carefully examine all products before they are shipped. The majority of orders will be delivered within 48 hours. The expected delivery time will be between 3-7 days.
Returns
The inventory is always changing and we do not control it completely due to the fact that multiple parties are involved, which includes our factory and warehouse. The actual inventory may be changed at any time. Be aware that your order will be out of stock after your order has been made.
Our policy is valid for 30 days. If you have passed 30 days in the past since you purchased, unfortunately we can't offer you a refund or exchange.
You are able to return a product if it is unused and is in the same condition when you first received it. It must also still be in the original package.
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