Shipping parcels with tracking ranges from $17-$21 CAD depending on on where you are, both CanadaPost and UPS will be increasing prices and implementing surge pricing during the holidays 🙁
Deskhero would like to help loyal customers with these ever increasing prices by creating our own PRIME Membership program!
1. Free Shipping On Everything!
- No Order Minimum!
- Enjoy Free Standard Shipping on all* your orders! Want to get a deskmat? A mouse? Maybe just an Artisan Key? No problem – order and have it shipped to your door for free!
- Available throughout Canada and the United States!
*Some exceptions may apply where Full Shipping Coverage and Signature Required is mandatory.
2. Get Full Insurance Coverage On Every Order! (Only on PRIME+)
- Want to add total coverage on your purchases over $100 but don’t want to increase the bottom line? PRIME+ got you covered! No matter the amount, your shipment will be covered for the full value.
- Only for PRIME+ Theft via Porch Pirates is now also covered! We will require signature required on all packages sent to PRIME+ customers.
Free Shipping and Signature Option will work automatically. Just proceed through the checkout and the prices will be reflected on your cart and checkout screen
3. Get Early Access to our newest products
- The Early Access window will be a 24 to 48 hours before the general public will have a chance to buy them.
- Any highly sought after Extras will all be available under the Early Access Program first.
- Check out our VIP Room for available products.
4. Get Entered to Win Monthly Giveaways
- We will be doing a Giveaway of popular products every month and only PRIME Members will be eligible to join!
- Check out our VIP Room for giveaway options.
5. Special Discord Roles
- Prime Plus members will receive the PRIME VIP designation. Just email us with your Discord ID and we will reach out to you and set you up right away!
Memberships are subscription based and require recurring payment. Deskhero reserves the right to immediately cancel a membership, at any time without prior notice as a result of any misuse of said membership. Member perks and discounts are intended for the Member only, not to be shared with others.*Deskhero gift cards cannot be used as a form of payment for memberships. Orders made by the same customer to the same shipping address may be combined in the same shipment as we see fit.
Cancellation: Any membership cancellations must be made through your Membership Portal (not just through your Deskhero Account). Cancelling through your Deskhero account will not be recognized/applied and recurring membership costs will continue. All monthly memberships require a minimum of 30 days prior to the next billing date to assure cancellation of automatic payments. Cancellation requests submitted within the 30 day billing cycle will result in a final payment drawn from your account on your established auto draft date. No partial refunds will be made and no refunds will be issued retroactively for any cancellation requests. There will be no refund issued once a payment has been charged to your credit card. If you choose to cancel your membership at any time and return at a later date you will be subject to any rate increases at the time of enrollment.
| Plans | Monthly ($16.99/mo), Annual ($14.99/mo) |
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Fast Shipping with Professional Packaging
We have a range of shipping options due to our long-term partnership with UPS FedEx DHL. Our warehouse staff is highly educated to pack your items precisely according to the specifications that we supply. Your items will undergo an exhaustive inspection and securely secured prior to being shipped. We ship to thousands of customers every day from all over the world. This shows our commitment to being the largest online retailer in the world. The distribution centers and warehouses distribution are in Europe and the USA.
Note: Orders with more than one item will be assigned a different processing period for each item.
Prior to shipment, we examine the items ordered carefully before shipping. The majority of orders are delivered within 48 hours. The delivery time will be between 3 and 7 working days.
Returns
The inventory is always changing and we are unable to fully manage it because of the fact that many parties are involved, including our warehouse and factory. The actual stock levels can fluctuate at any time. You may not receive your order once it has been placed.
Our policy lasts for thirty days. If 30 days have passed in the past since you purchased however, we're unable to give you a refund or exchange.
The item should not be used, and it must be in its original condition. It should also be in the original package.
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