Group Buy Timeline – March 1st – March 31st
Estimated Shipping: Q1 2022
Matching deskmat for GMK Cobalt
FAQ: https://www.deskhero.ca/pages/faq
- Can I combine a Group Buy’s matching deskmat with the keyset in my order?
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Unfortunately no. There was a time where orders allowed to add deskmats and keysets together but due to the nature of production -deskmats often come many months before the keysets arrive. There is simply not enough space to store deskmats for months at at time.
This may change in the future, and some sets may allow it depending on manufacturing timelines for both the keysets and deskmats.
The sample deskmat in the photo differs slightly from the production units. The image is the best representation of what the final product will look like. Because of the printing method used, there is a possibility of a slight difference in color between units in the same batch. By purchasing this product, you are accepting this risk.
Group Buys
- What is a group buy? Group Buys are a method of sale similar to a pre-order. Payments are collected ahead of time in order to submit a bulk order to a manufacturer for production. Due to this, there is often an extended timeline from the order date to when the product is shipped out, with these timelines ranging from a couple weeks to several months. In all Group Buys posted here on the site I will include on the order page an estimated timeline for production and shipment.
- You missed your estimated timeline. What’s going on? We provide weekly updates for all group buys, so that customers can stay informed and up to date on the progress. Many times unforeseen issues can occur, which can cause delays.
- Can I get a refund for my Group Buy purchase? I changed my mind. The nature of the GB process means that funds for refunds are not available after submission of the group payment to the manufacturer. Refunds may not be available after submission of your Group Buy order. Refunds will not be available after bulk order submission to the vendor. Refunds may be made available on a case-by-case basis at our discretion.
Fast Shipping with Professional Packaging
Our long-standing relationship with UPS FedEx DHL and other global carriers allows us to offer a range of shipping services. Our warehouse staff is highly educated to pack your items exactly as per the specifications that we supply. Prior to shipping, your goods will be thoroughly examined and safely secured. We ship to hundreds of thousands of customers every day in different countries. Our dedication to becoming the biggest online retailer worldwide is demonstrated by this. Both Europe as well as the USA have distribution and warehouse centres.
Note: Orders with more than one item will be assigned a distinct processing period for each item.
Prior to shipping, we will conduct a thorough inspection of the items you've ordered. Most orders are delivered within 48 hours. Expected delivery times are between 3-7 days.
Returns
Stock is dynamic. It's not entirely managed by us, as we are involved with multiple entities, including the factory and the storage. The actual inventory may change at any moment. Please understand it may happen that your order is out of stock after the order has been placed.
Our policy lasts for 30 days. If 30 days have passed by since your purchase and we are unable to offer you a return or exchange.
The item you purchase must be in its original packaging and not be used. The item must be in the original packaging.
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