GROUP BUY INFO:
Group Buy start: 29 May
Group Buy end: 28 June
Estimated Shipping: Early Q1 2022—>Delayed. New estimated shipping TBD.
- 900x400x4mm
- Rubber bottom
- Stitched edges
- Cloth top
Vendors:
US: Captus Keycaps
CA: Deskhero
AS: zFrontier
EU: CandyKeys
OCE: Daily Clack
FAQ: https://www.deskhero.ca/pages/faq
- Can I combine a Group Buy’s matching deskmat with the keyset in my order?
-
Unfortunately no. There was a time where orders allowed to add deskmats and keysets together but due to the nature of production -deskmats often come many months before the keysets arrive. There is simply not enough space to store deskmats for months at at time.
This may change in the future, and some sets may allow it depending on manufacturing timelines for both the keysets and deskmats.
The sample deskmat in the photo differs slightly from the production units. The image is the best representation of what the final product will look like. Because of the printing method used, there is a possibility of a slight difference in color between units in the same batch. By purchasing this product, you are accepting this risk.
Please do not combine with other group buys. Your order may be cancelled.
Group Buys
- What is a group buy? Group Buys are a method of sale similar to a pre-order. Payments are collected ahead of time in order to submit a bulk order to a manufacturer for production. Due to this, there is often an extended timeline from the order date to when the product is shipped out, with these timelines ranging from a couple weeks to several months. In all Group Buys posted here on the site I will include on the order page an estimated timeline for production and shipment.
- You missed your estimated timeline. What’s going on? We provide weekly updates for all group buys, so that customers can stay informed and up to date on the progress. Many times unforeseen issues can occur, which can cause delays.
- Can I get a refund for my Group Buy purchase? I changed my mind. The nature of the GB process means that funds for refunds are not available after submission of the group payment to the manufacturer. Refunds may not be available after submission of your Group Buy order. Refunds will not be available after bulk order submission to the vendor. Refunds may be made available on a case-by-case basis at our discretion.
| Kit Options | Tether – Original, Tether – Alternate, Gridwave – Black, Gridwave – White, Reactor – Alert, Reactor – Black |
|---|
Prompt Delivery and professional packaging
We provide a variety of shipping options thanks to our long-standing partnerships with UPS, FedEx and DHL. Our warehouse personnel are highly skilled and will pack your items according to our precise and exact specifications. Before shipment, all items are carefully examined and securely secured. We deliver to thousands of customers every day across different countries. This is a sign of our dedication to being the largest online retailer worldwide. The warehouses and centers of distribution are situated in Europe and the USA.
Note that orders containing more than one item will be subject to a processing period that is based to the specific item.
Before shipping, all ordered items will be thoroughly inspected. The majority of orders are shipped within 48 hrs. The delivery time should be between 3 and 7 working days.
Returns
Due to multiple entities, including the factory and the warehouse, we cannot completely manage our stock. The actual stock can fluctuate at any time. It is possible that inventory could run out once your order has been processed.
Our policy is valid for 30 days. If you don't receive your product within the 30 days period, we're not able to provide the option of a refund or exchange.
Your item must be in the original packaging and be unused. The item should be in its original packaging.
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