Groupbuy Timeline
Start: Feb 7th 2023
End: Mar 7th 2023
Estimated Arrival to Retailers: Summer 2023
Click here for Updates
These are the Addons & Accessories for the CKW80 TKL/WKL Mechanical Keyboard!
Are DIY and Customs Items like Keyboards covered under warranty?
- DIY items and custom items with manufacturer’s defects are ONLY eligible for a refund if they are:
1) Reported within 30 days,
2) Inspected by manufacturer and proven to have a manufacturer’s defect (not user damage or improper use), and
3) Returned in unused condition with manufacturer’s original carton and must include all components and other items originally packaged with the product (i.e. cables, manuals, etc.). - Items that fall into this category can include PCBs, LEDs, diodes, keyswitches, lubricant, and similar parts sold for keyboard repair or modding. These items do not have a warranty from the manufacturer, and we cannot be held liable for damage including, but not limited to, damage from improper use, stripped screws, installation, or modification.
- Keyboard Lubing can damage your keyboard, and will void the warranty if used.
- Please contact our Deskhero Support Team prior to returning your item to discuss the best available options.
Please do not combine with other group buys. Your order may be cancelled.
Group Buys
- What is a group buy? Group Buys are a method of sale similar to a pre-order. Payments are collected ahead of time in order to submit a bulk order to a manufacturer for production. Due to this, there is often an extended timeline from the order date to when the product is shipped out, with these timelines ranging from a couple weeks to several months. In all Group Buys posted here on the site I will include on the order page an estimated timeline for production and shipment.
- You missed your estimated timeline. What’s going on? We provide weekly updates for all group buys, so that customers can stay informed and up to date on the progress. Many times unforeseen issues can occur, which can cause delays.
- Can I get a refund for my Group Buy purchase? I changed my mind. The nature of the GB process means that funds for refunds are not available after submission of the group payment to the manufacturer. Refunds may not be available after submission of your Group Buy order. Refunds will not be available after bulk order submission to the vendor. Refunds may be made available on a case-by-case basis at our discretion.
| Kit Options | PCB – Hotswap, PCB – Solder, FR4 Plate with removable tabs, PC Plate with tabs, PC Plate without tabs, POM Plate with tabs, POM Plate without tabs, Alu Plate with tabs, Alu Plate without tabs |
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Fast Shipping with Professional Packaging
We offer a wide range of shipping options thanks to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff is highly skilled and will wrap your goods in accordance with our exact and precise specifications. Before shipping, all goods will be thoroughly examined and secured. We deliver to hundreds of thousands of customers daily across various countries. This shows how we're dedicated to being the largest online retailer in the world. The warehouses are located situated in Europe as much as they are in the USA.
Orders that include more than 1 item are given processing time for each item.
Before shipping, we will examine the items ordered thoroughly. Currently, most orders are shipped within 48-hours. Expected delivery times are between 3-7 days.
Returns
Due to multiple parties which include the factory as well as the warehouse, we cannot completely manage our stock. The stock can change at any moment. It is possible that your order is out of stock once the order has been placed.
Our policy lasts 30 days. If you have passed 30 days in the past since you purchased however, we're unable to give you a refund or exchange.
The item should not be in use and must be in the original packaging. It must also be returned in the original packaging.
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